Terms & Conditions

Last updated on Nov 27 2025

Governing Law & Jurisdiction

These Terms shall be governed by and construed under the laws of India. Any disputes will be resolved through arbitration in accordance with Indian legal standards.

Welcome to DivineShiva.in (“we”, “our”, “us”). By accessing or using our website, products, or services, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General

DivineShiva.in is an online store selling Rudraksha malas, spiritual products, and accessories.

By using our website, you confirm that you are at least 18 years old or using the website under parental supervision.

We reserve the right to update, modify, or replace any part of these Terms at any time.

2. Products & Descriptions

We make every effort to display accurate product information, images, weights, and quality details.

Natural products like Rudraksha may vary slightly in color, size, or texture.

Product availability is subject to change without notice.

We reserve the right to limit or restrict orders at our discretion.

3. Pricing & Payments

All prices are displayed in Indian Rupees (INR).

Prices may change without prior notice.

We use secure third-party payment gateways (e.g., Razorpay, PayU, etc.).

We do not store your debit/credit card details.

Orders are processed only after successful payment confirmation.

4. Order Confirmation

Once you place an order, you will receive an email/SMS confirming the order details.

We may cancel an order if:

The product is out of stock

Payment is not completed

The order appears fraudulent

Wrong pricing is listed due to technical errors

In such cases, any payment received will be refunded.

5. Shipping & Delivery

We ship orders within India through trusted courier partners.

Delivery timelines typically range between 3–7 business days, depending on the location.

Delays due to courier issues, holidays, festivals, or unforeseen events are not our responsibility.

Shipping details and tracking information will be shared once the order is dispatched.

6. Returns, Refunds & Replacement

Please Check Refund Page

7. Cancellations

Orders can be cancelled only before shipping.

Once the product is dispatched, cancellations are not allowed.

Refunds for cancelled orders will be processed back to the original payment method.

8. User Responsibilities

While using DivineShiva.in, you agree that you will NOT:

Use the website for unlawful or harmful activities

Attempt to access restricted data or hack any part of the website

Copy, resell, or misuse our content, images, or product descriptions

Submit false information or place fake orders

9. Intellectual Property

All content on DivineShiva.in—including product images, text, designs, logos, graphics, and videos—is our intellectual property.

You may not copy, reproduce, distribute, or use our content without written permission.

10. Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.

All spiritual benefits of Rudraksha are based on traditional beliefs; results may vary from person to person.

We do not guarantee spiritual or health outcomes.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and protect your personal data.

12. Governing Law