Privacy Policy
Privacy Policy
Last updated on Nov 27 2025
Governing Law & Jurisdiction
These Terms shall be governed by and construed under the laws of India. Any disputes will be resolved through arbitration in accordance with Indian legal standards.
Welcome to DivineShiva.in (“we”, “our”, “us”).
We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
a) Personal Information
We may collect the following details when you place an order, contact us, or create an account:
Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely by third-party gateways; we do not store card numbers)
b) Non-Personal Information
Automatically collected data includes:
IP address
Browser type and version
Device information
Pages visited and time spent
Cookies and tracking information
c) Order & Transaction Data
Products purchased
Order history
Payment confirmation
Delivery tracking details
2. How We Use Your Information
We use your information for:
Processing and fulfilling orders
Providing shipping updates and customer support
Improving our website and user experience
Sending important notifications related to orders
Preventing fraud and ensuring secure transactions
Marketing and promotional communication (only with your consent)
3. Sharing Your Information
We never sell your personal information.
We may share your data only with:
Trusted delivery partners (for order shipping)
Payment gateways such as Razorpay/PayU/etc.
Analytics and marketing tools to improve site experience
Legal authorities when required by applicable law
All third-party partners follow strict data-protection and confidentiality standards.
4. Cookies & Tracking Technologies
We use cookies to:
Enable website functionality
Remember your preferences
Analyze website traffic
Improve loading speed and performance
Provide a personalized shopping experience
You may disable cookies in your browser settings, but certain site features may not work properly.
5. Data Storage & Security
We take reasonable security measures to protect your personal information, including:
SSL encryption
Secure payment processing
Restricted data access
Regular security audits
However, no online system is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights
You can request:
Access to your stored personal data
Correction of inaccurate information
Deletion of your account and associated data (unless required for legal compliance)
Opt-out of marketing emails/SMS at any time
To exercise your rights, email us at support@divineshiva.in.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect data from minors.
8. Links to Third-Party Websites
Our site may contain links to external websites. We are not responsible for their privacy practices or content. Please review their policies separately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
DivineShiva.in
Email: support@divineshiva.in
Website: www.divineshiva.in